DeansTalk - business management education

TKI: Thomas-Kilmann Conflict Mode Instrument

(cpp.com) History and Validity of the Thomas-Kilmann Conflict Mode Instrument (TKI)

The TKI measures preferences for five different styles of handling conflict, called conflict modes: Competing, Collaborating, Compromising, Accommodating, and Avoiding. The five modes are described along two dimensions—assertiveness, or the extent to which one tries to satisfy his or her own concerns; and cooperativeness, or the extent to which one tries to satisfy the concerns of another person:

• Competing: assertive and not cooperative
• Collaborating: assertive and cooperative
• Compromising: in the middle on both dimensions
• Accommodating: cooperative and not assertive
• Avoiding: neither assertive nor cooperative

The current norm sample for the TKI consists of 8,000 employed individuals (50% women, 50% men) who completed the assessment between 2002 and 2005. The respondents were chosen to roughly approximate the distribution of organizational levels of users of the TKI assessment. The norm sample was also chosen to mirror the racial and ethnic distribution of the U.S. workforce as closely as possible. Initial analyses on the norm sample indicate that median differences on TKI scores between men and women, different ethnic groups, organizational levels, and educational levels are negligible in terms of practical importance (Schaubhut, 2007).

Several studies have supported the validity of the TKI (Ben Yoav & Banai, 1992; Van de Vliert & Kabanoff, 1990). Other research has been conducted on the relationship of the TKI with the MBTI^® assessment (Johnson, 1997; Percival, Smitheram, & Kelly, 1992), as well as on constructs such as behavioral patterns (Volkema & Bergmann, 1995) and organizational communication styles (Morley & Shockley-Zalabak, 1986).

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Thomas Kilmann Conflict Mode Instrument (Wikipedia)

...There are some seemingly obvious, but difficult to support, similarities between anger resolution-management style ideas with other tools and theories, such as DISC assessment, Social styles, and even the theory of Five Temperaments, which is based in the theories of ancient Greece.

A similar inventory is the Kraybill Conflict Style Inventory, which is also based on the Mouton-Blake Managerial Grid and identifies five styles of response to conflict.

IE's Monika Hamori on the T50 radar. Probably the best b school researcher in the HR field. read her latest HBR article

Thinkers50 ‏@thinkers50

IE's Monika Hamori on the T50 radar. Probably the best b school researcher in the HR field. read her latest HBR article:

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"Why Top Young Managers Are in a Nonstop Job Hunt", Harvard Business Review, July/August, by Monika Hamori, Jie Cao, and Burak Koyuncu.

You might suspect that your best young managers are looking for a better gig—and you’re probably right. Research shows that today’s most-sought-after early-career professionals are constantly networking and thinking about the next step, even if they seem fully engaged. And employee-development programs aren’t making them happy enough to stay.

We reached these conclusions after conducting face-to-face interviews and analyzing two large international databases created from online surveys of more than 1,200 employees. We found that young high achievers—30 years old, on average, and with strong academic records, degrees from elite institutions, and international internship experience—are antsy. Three-quarters sent out résumés, contacted search firms, and interviewed for jobs at least once a year during their first employment stint. Nearly 95% regularly engaged in related activities such as updating résumés and seeking information on prospective employers. They left their companies, on average, after 28 months.

And who can blame them? Comparing the peripatetic managers’ salary histories with those of peers who stayed put, we found that each change of employer created a measurable advantage in pay; in fact, a job change was the biggest single determinant of a pay increase...

 

Society for Human Resource Management (SHRM)

www.shrm.org

The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China and India.

Make Talent, Not War - BCG

BCG.perspectives, December 14, 2011

From Serendipity to Strategy

This article from The Boston Consulting Group’s Organization practice is the first in a series on talent challenges. Future articles will examine the implications for talent management of several trends:

• The shift in growth opportunities and competitive threats in high-growth markets, where culture, work habits, and demographics may differ substantially from a company’s familiar markets
  

• National economies that are slowing and might be sliding into another recession
  

• The ever-faster pace of technological change and innovation, which puts greater demands on employee learning and retraining
  

• The unprecedented number of generations working side by side in an organization

Build your bench of talent soon, or fall behind competitors that are far better prepared

...Where’s the greatest vulnerability? Talent is already in short supply for many positions. For example, in a worldwide survey conducted by BCG in 2010, 56 percent of responding companies cited a critical talent gap for their senior managers’ successors, in part because their internal talent pools are too shallow...

Financial crisis will be management focus in 2012, poll 900 leaders + Video: Talent Management

HR magazine.co.uk, 10 Jan 2012      @hrmagazine

One-in-five senior managers expect new management jobs created over the next year will focus on keeping companies out of financial distress, according to a survey by interim management solution firm, Interim Partners.

The survey of 900 senior managers and directors found 19% expected 'turnaround specialists' to be the leading management role by jobs created in the next year. Turnaround specialists focus on the work needed to take a company out of financial distress, such as cutting costs and reducing debt.

The other big area of demand for new interim management roles over the next year is for change management experts – 31% of senior managers and directors polled expect this area to lead demand for new roles...

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YouTube video added by HRMagazineUK 12 August 2011

Bob Marsden, director of development and people at Balfour Beatty Utility Solutions, and Paul Sparrow, director of the centre for perfomance-led HR at Lancaster University Management School debate this hot topic with HR magazine's editor -- Sian Harrington.